SOCIAL WIFI

Use Your WiFi for Gathering Reviews, Marketing Automation, Real-time Communication, Customer Profiling and Customer Care!

BRANDED  LOGIN  PAGES

Beautifully brand your own WiFi login system so that it matches your business identity.

SOCIAL MEDIA LOGIN

Gather more information about your customers by offering login methods such as Facebook, Google, LinkedIn or Twitter, helping you personalize their experience even further

SIMPLE PAGE DESIGNER

Update your login screen as often as you like with our drag-and-drop editor. What you see really is what you get with the tool

GDPR Compliance

Gain consent for marketing and data processing in accordance with the GDPR with our slide to accept layout. Simply swipe right to opt-in

 

VIVID  CONTENT

Display content to your visitors, allowing them to easily learn more about your business, latest events, promotions and offers.

IMAGES & VIDEOS

Drop your own artwork or videos onto pages, giving a visually pleasing and informative experience to your customers.

SPECIAL OFFERS

Send your customers vouchers that they can redeem at your venues for various benefits. Increase their loyalty and incentive them to come back to you.

WEBSITE REDIRECT

Would you rather your customers go straight to your website or fan-page? As easy as pasting a link in your  dashboard.

BRANDED  REVIEW  REQUEST

Automate the process of requesting feedback from guests and customers, manage the positive and negative to best suit your business.

ASK FOR MORE, GET MORE

The tool will send a review request email to each WiFi user to evaluate their experience, but as always it is sent with your branding.

BROADCAST THE POSITIVE

Define what is a good rating for your business and automatically ask reviewers to leave the feedback on the online review sites that are most important to you. We support Google Reviews, TripAdvisor, Zomato and many more.

ONLINE REPUTATION MANAGEMENT

Don't direct the unhappy guests to the review sites, but instead gather more information about their experience so you know how you can improve and make things right.

CUSTOMER  COMMUNICATION

Customers can leave you feedback, so respond to them straight from the dashboard and build a better reputation.

MESSAGING SYSTEM

The point of Social WiFi’s messaging system is simple - to help you communicate with your customers in the most efficient and orderly fashion.

CONTACT FORMS

Our contact form allows your visitors to send direct messages to the venue’s administrator from our welcome page or if they leave a negative review. It’s as simple as typing in their opinion and clicking “send”.

MAKING IT RIGHT

95% of unhappy customers will return to your business if you resolve their problem quickly and effectively, so we give you the tools to turn things around.

EMAIL  MARKETING

Improve you marketing communication with our automated, targeted and contextual mailings. Make sure your customers don't miss out on any of your offers.

EMAIL CAMPAIGNS

One of the best ways to keep in touch with your customers is to send them an email. Automate your messages, and make sure that they get to who you want when you want.

TRIGGERED EMAILS

Triggered Emails are campaigns that are launched whenever a customer performs a specified action. Encourage your visitors to rate your venue by offering them a discount on their next coffee or simply sending them a thank you note.

EMAIL TARGETING

Each target group responds to a different approach. Sent emails to your customers with distinctions based on age, gender, language, frequency of visits and more.

RE-MARKETING

Use Google Ads or Facebook campaigns in order to target your known customers with specific campaigns.

GOOGLE ADS

Use Google's advertising platform in order to promote your business or product by displaying ads to people who log into your WiFi.

FACEBOOK PIXEL

Display relevant ads on social media even after your visitors leave your venue thanks to tool's integration with Facebook Pixel.

ANALYTICS

Analytics are a crucial component of our tool. Getting to know who your customers are and how to best approach them is vital to any line of business.

DEMOGRAPHICS

Knowing who is the primary target of your company is always a good idea. With our tool, you are now able to learn exactly who your customers are

USER DATA EXPORT

View and download the details about your users, including their email address, number of visits, name and demographics. You can then use the data for any third-party software

REVIEW STATISTICS

Monitor your customers’ level of satisfaction over chosen periods of time to help you understand how you and your employees are doing

TRY  IT  NOW

Request a demo to see more.

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Otel Spider is the first eCommerce Services and Consultancy company for hospitality industry in Egypt. Partnering with hotels, hospitality companies and hotel chains management’s in eCommerce full services that improve their properties online presence, boost their online bookings to drive their online revenue targets and build their hotel’s brand image.

  • Pricing Yielding and Recommendations

  • Market Intelligence

  • Content Development

  • Rate Mapping and Parity

  • Extensive Reporting

  • Project & Advertising Management

Copyrights ©2019-2020 All Rights Reserved by Otel Spider.

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