Hotel Guest Review


Use Guest Review to quickly and easily gather feedback from your guests and actively manage your online reputation!

GUEST REVIEW

GET INSIGHTFUL FEEDBACK

MANAGE ONLINE REPUTATION

We give you the tools and the data you need to listen to, learn and earn from your guests

MAINTAIN GROUP STANDARD

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UNDERSTAND YOUR GUEST EXPERIENCE FROM THEIR PERSPECTIVE WITH SURVEYS & GUEST FEEDBACK

Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need.

STOP SEARCHING FOR REVIEWS AND SAVE TIME WITH ONLINE REPUTATION MANAGEMENT

Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it.

ENCOURAGE MORE ONLINE REVIEWS WITH GOOGLE AND TRIPADVISOR INTEGRATION

Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings.

KEEP ON TOP OF OPERATIONS, MAINTENANCE, MARKETING AND MORE WITH SERVICE TICKETS

Make sure any issues highlighted online or in your surveys are taken care of by easily creating service tickets and assigning them to right member of your team.

MAKE OPERATIONAL DECISIONS BASED ON INSIGHTS FROM DATA

GUEST INTELLIGENCE


So you can improve your experience where it matters most to guests

COMPETITOR INTELLIGENCE


So you can identify your competitors' strengths and weaknesses

PROPERTY INTELLIGENCE


So you can make smarter choices to improve your revenue

Improve your guests’ experience and your online reputation.

ANALYTICS

GUEST INTELLIGENCE


Designed to reflect to your business's brand and identity, all email surveys look like they come directly from your property

INSTANT NOTIFICATION


Informing you immediately when you receive a new guest response to a survey or an online review is posted

EASY-TO-USE DASHBOARD


Easily monitor your latest feedback and reviews and keep track of important performance indicators from your dashboard

CONSOLIDATED GUEST SCORE


Giving you a sense of the general sentiment and changes over time in your reviews and feedback

COMPETITOR DATA


Providing you with a benchmark that allows you to improve and tailor your offering to remain competitive

TIPADVISOR INTEGRATION


Proactively increase review volume by including an integrated review section in your survey so that guests can publish reviews straight to TripAdvisor

TRY IT NOW

Request a demo to see more.